Vertex Labs uses advanced AI to instantly respond to customer inquiries across all channels — reducing response time by 90% while maintaining a human touch.
Vertex Labs was founded by a team of AI researchers and customer experience professionals from leading tech companies, with a mission to revolutionize how businesses communicate with their customers.
Our AI platform handles the heavy lifting so your team can focus on what matters most.
Our advanced NLP engine understands context, sentiment, and intent to craft perfect replies every time.
Respond to customers in under 2 seconds, 24/7. No more waiting in queues or delayed responses.
Connect with email, live chat, social media, WhatsApp, and more from a single dashboard.
Track response quality, customer satisfaction, and team performance with detailed analytics.
Automatically route complex queries to the right team member while AI handles routine questions.
SOC 2 compliant with end-to-end encryption. Your customer data is always safe and secure.
Three simple steps to transform your customer support experience.
Integrate your existing support channels — email, chat, social media — with our one-click setup.
Upload your knowledge base, FAQs, and past conversations. Our AI learns your brand voice in hours.
Start automating replies instantly. Monitor performance and fine-tune responses from your dashboard.
From solo operators to enterprise teams — pick the tier that fits, upgrade anytime.
$149 one-time setup
Email-only AI replies for small businesses
$299 one-time setup
Email + SMS + Facebook Messenger + Website Chat + Instagram with custom brand voice
Includes:
📧 Email automation via SendGrid
💬 SMS automation via Twilio
📘 Facebook Messenger integration
🌐 Website Chat widget
📸 Instagram DM replies
📝 Formspree contact form integration
🤖 OpenAI-powered responses
🔗 Zapier workflow automation
📊 Performance dashboard
$499 one-time setup
All channels, unlimited inquiries, dedicated support & custom AI
Includes:
📧 Email automation via SendGrid
💬 SMS automation via Twilio
📘 Facebook Messenger integration
🌐 Website Chat widget
📱 WhatsApp Business integration
📸 Instagram DM replies
📝 Formspree contact form integration
🤖 OpenAI-powered responses
🔗 Zapier workflow automation
📊 Advanced analytics dashboard
🔔 Webhooks for custom integrations
🏢 Multi-location support
Custom setup quote
Every channel, white-label, SLA guarantee
Includes:
📧 Email automation via SendGrid
💬 SMS automation via Twilio
📘 Facebook Messenger integration
🌐 Website Chat widget
📱 WhatsApp Business integration
📸 Instagram DM replies
📍 Google Business messaging
📝 Formspree contact form integration
🤖 OpenAI-powered responses
🔗 Zapier workflow automation
🔔 Webhooks for custom integrations
📊 Advanced analytics dashboard
🏢 Multi-location support
🏷️ White-label solution
🔒 SOC 2 & GDPR compliance
👨💼 Dedicated account manager
See what our customers have to say about Vertex Labs.
"Vertex Labs reduced our average response time from 4 hours to under 30 seconds. Our customer satisfaction scores have never been higher."
"The AI understands context better than any tool we've tried. It handles 80% of our tickets automatically with incredible accuracy."
"Implementation was seamless. Within a week, our support team was freed up to focus on complex issues while AI handled the rest."
"Vertex Labs completely transformed how we handle customer inquiries. Our landscaping clients get instant responses about scheduling, quotes, and service details — even after hours. It's been a game changer for our business."
"We needed a solution that could keep up with our fast-paced operations. Vertex Labs delivers every time — accurate, professional replies that sound exactly like our team wrote them. Highly recommend."
Start your free 14-day trial or talk to our team about your needs.
drewh@vertexlabs.ai
917-782-0017
123 AI Boulevard
San Francisco, CA 94105
Mon - Fri: 9AM - 6PM PST
Support: 24/7